Media Temple and Customer Service and Transparency

This blog post is from the company that hosts my website(s). They are basically saying ‘We messed up. We’re sorry. This is why it happened. This is what we are going to do to ensure it (probably) will not happen again.” The essence of the post, while full of technical details, is not out of reach for the non-technical person.

And this is a prime example of why I love them so much. If every company showed this much respect and transparency to their customers, the world would be a much nicer place. If you are looking to get a web host, I recommend Media Temple. They did not pay me to say any of this.

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